Questioning Skills

From The Graham English Wiki

  • Questions recover information, clarify meaning and add choices.
  • Questions provoke a "transderivational search": when you look through your ideas, memories and experience to search for something that will enable you to make sense of the question.
  • Questions can be asked from different perceptual positions. They can be internal, external, direct, manipulative, and contain assumptions.
  • Questions may be open or closed. Closed questions require only a "yes" or a "no" answer. Open questions begin with what, who, why, when, where and how.
    • What?
      seeks information
      elicits outcomes
    • Who?
      seeks information about people
    • Why?
      seeks justifications and reasons for actions
      seeks values
      allocates blame
      searches for meaning
      looks for past causes
    • When?
      orients in time
      seeks time-bound information (past, present, or future)
      asks for triggers and cues for action
    • Where?
      asks for information about places
    • How?
      explores process
      models the process
      elicits strategies
      asks for quality and quantity (How many? How much?)
  • What can questions do?
    • elicit states
    • get information
    • give choices or take them away, depending on the presuppositions
    • direct attention and so create reality
    • cause a transderivational search
    • model strategies
    • elicit resources
    • challenge assumptions
    • orient in time by asking about past, present, or future
    • elicit outcomes
    • associate or dissociate
    • give strategies
    • build (or break) rapport
    • summarize
    • elicit values
  • Questions about questions
    • What is the most useful question I can ask right now?
    • What don't I know that would make a difference if I did?
    • What question can I ask that will best help my companion?
    • What question would get me closest to my outcome?
    • Do I need to ask a question at all?