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Revision as of 18:34, 26 March 2006

Rapport

What are my goals for this relationship?

• Are my goals positive and can I do them?
• What will I see or hear or feel that will let me know I've reached my goal?
• What do I want for the relationship now and long term?

Rapport Alarm

What are the feelings I get when I know I've lost rapport?

Rapport Builders

To build rapport by matching another person's experience including.

Alignment: Matching the direction of someone's focus of attention. Example: Sitting at the corner of a table instead of "facing off."

Emotional State: Matching someone's emotional state of mind. Example: "You seem really upset."

Body Postures: Example: Matching someone's whole body or part of his/her stance.

Rhythm: Matching someone's tempo, tone, volume or pitch of speech. Matching someone's rhythm of movements.

Generating Positive Feelings

How do I want people to feel when I'm around? What can I do to help others feel that way when I'm around?

Sincerely feel the feelings you want others to feel around you.