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Revision as of 04:18, 27 March 2006 by Grahamenglish (Talk | contribs)
WOMM: Word of Mouth Marketing
Creating Customer Evangelists
- Continuously gather customer feedback
- Make it a point to share knowledge freely
- Expertly build word-of-mouth networks
- Encourage communities of customers to meet and share
- Devise specialized, smaller offerings to get customers to bite
- Focus on making the world, or your industry, better
- Meta