Alignment - To match another person's behavior or experience by getting into the same line of sight and thought as the person.

Anchor - A specific stimulus; sight, sound, word or touch that automatically brings up a particular memory and state of body and mind. Example: "Our song."

Associated - Seeing the world out of your own eyes. Experiencing life in your body. Also see First Position, Contrast with Dissociated and Third Person.

Auditory - The hearing/speaking Sensory Modality including sounds and words.

Chunk Size - The level of specificity. People who are detail oriented are "small chunkers." People who think in general terms are "large chunkers" - they see the big picture.

Congruence - When goals, thoughts and behaviors are in agreement.

Criteria - (Value) The standard by which something is evaluated.

Dissociated - Viewing/experiencing an event from outside one's own body. Example: Seeing yourself on a movie screen Floating above and event and seeing yourself. Contrast with Associated.

Ecology - From the biological sciences. Concern for the whole person/organization as a balanced, interacting system. When a change is ecological, the whole person and organization (or family) benefits.

Eye-Accessing Cues - Unconscious movements of the eyes that let us know if someone is seeing images, hearing sounds, or experiencing feelings.

First Position - Viewing/experiencing the world through one's own eyes and with one's body. See Associated.

Future Pace - A process for connecting Resource States to specific cues in one's future so that the resources will automatically reoccur. Also see Anchor, Resource State.

Incongruence - When goals, thoughts and behaviors are in conflict. Example: A person may say one thing and do another.

Intention - The desire or goal of a behavior. In NLP, intention is assumed to be positive.

Kinesthetic - Sensory Modality of touch, muscle tension (sensations) and emotions (feelings).

Meta-Program - A mental program that operates across many different contexts of a person's life.

Mirroring - Putting oneself in the same posture as another person, in order to gain rapport.

Model - A description of the essential distinctions of an experience or ability.

Modeling - The NLP process of studying living examples of human excellence in order to find the essential distinctions of thought and behavior one needs in order to get the same results.

Motivation Direction - (Meta-Program) A mental program that determines whether a person moves toward or away from experiences.

Neuro-Linguistic Programming - (NLP) The study of the structure of subjective experience. The process of creating models of human excellence in which the usefulness, not the truth fullness, is the most important criterion for success.

Pacing - Matching another's behavior, posture, language/predicates in order to build rapport.

Resource State - While any experience can be a Resource State, typically a Resource State is a positive, action-oriented, potential-fulfilled experience in a person's life.

Rapport - The natural process of matching and being in alignment with another.

Second Position - Viewing/experiencing an event from the perspective of the person you are interacting with.

Sensory Modalities - The five senses through which we take in experience: sight, hearing, touch, taste and smell.

Strategy - A sequence of internal representations and behavior leading to an outcome.

Submodalities - The components that make up a Sensory Modality. Example: In the visual modality, the submodalities include color, brightness, focus, dimensionality, etc.

Timeline - The unconscious arrangement of a person's past memories and future expectations. Typically, this is as a "line" of images.

Third Position - Viewing/experiencing an event as an observer from the outside.

Visual - Sensory modality of seeing.

NLP